Shipping policy

Last updated: April 2026

At MOAM, we are committed to delivering your orders quickly and securely across Kuwait.

Delivery timelines vary depending on whether the item is a standard product or a customized item.

1. Standard Delivery (Non-Customized Items)

For ready-to-ship products that do not require engraving, imprinting, or personalization, delivery is typically completed within:

1–2 business days

This includes items such as:

Orders placed after business hours, on weekends, or public holidays will be processed on the next business day.

Products that require engraving, imprinting, or any form of customization require additional production time.

Estimated delivery timeline:

4–5 business days maximum

This includes:

We always aim to complete customized orders as quickly as possible while maintaining our premium quality standards.

We currently provide delivery across Kuwait.

Delivery availability and timelines may vary slightly depending on the area.

Remote areas may require additional delivery time.

All orders are processed after successful payment confirmation.

Customized orders begin production only after order details and engraving information are confirmed.

Please ensure all customization details are entered correctly before checkout.

While we strive to meet the stated timelines, occasional delays may occur due to:

In such cases, our team will notify the customer as soon as possible.

Customers are responsible for providing accurate delivery information.

MOM is not responsible for delays caused by incorrect or incomplete address details.

Additional delivery charges may apply for re-delivery requests.

For any shipping inquiries, order tracking, or urgent delivery requests, please contact us through: